FREQUENT ASKED QUESTIONS
Find answers to your questions.
- Is it necessary that the equipments are of any specific brand to guarantee a specialized service by Dyma Group?
- Our skilled technicians have years of experience in the field of service to overhead cranes and hoists, which allows us to know in detail the wide range of brands that exist in the market, which guarantee our service regardless of the origin and manufacturer of your equipment.
- If I require a specific brand components to manufacture overhead cranes, Dyma Group can carry out the project?
- Yes, our experience allows us to select the right equipment using the brand of your choice to integrate your overhead crane or cargo handling system, our business connections allow us access to the most prestigious brands in the market at competitive prices. What guarantee have components such as hoists, motors, gearboxes and rail cargo acquired with Dyma Group?
- What guarantee have components such as hoists, motors, gearboxes and rail cargo acquired with Dyma Group?
- The strong held business relationship with manufacturers of components of different brands that we have allows us to offer our customers the corresponding guarantees for possible defects, accompanied by technical assistance provided by our technical staff.
- Is it appropriate to have a service policy for servicing the overhead cranes and hoists?
- Based on our experience we consider beneficial to have a maintenance policy for your lifting equipment because we will be able to keep it in optimum operating condition to each of it, obtaining additional technical and commercial benefits to a conventional service equipment.
- What type of electrical components employs Dyma Group to integrate electrical panels, control cables and power cables?
- We know how important it is to use components of the highest quality to ensure the smooth operation of equipment, so we use only materials _ by the most prestigious and recognized manufacturers in the electrical field.
- In case an overhead crane is obsolete, is it necessary to be replaced completely?
- Not necessarily, carrying out a detailed inspection by our specialists we can assess the condition of their equipment and thereby offer the best technical and economical alternative depending on your needs.